User-Centred Government - More than meets the eye
User-centred government: Fisheries Plans and the New Zealand Fisheries Website
Presenter(s): Jonathan Peacey, Ministry of Fisheries
Air Date: 5/21/2009
Length: 1 Hour 30 Minutes 21 Seconds
GOVIS 2009 - Civic 2 - Day 2 - 2.15pm Session
The Ministry of Fisheries is working with Tangata whenua and stakeholders to develop Fisheries Plans for each fishery. Through Fisheries Plans we identify sector goals, set common objectives, and determine how to gain maximum benefit from the fishery for all New Zealanders.
The first Fisheries Plan website (http://fpcs.fish.govt.nz/ ) was an important part of this initiative. It signalled that we:
• Are serious about working collaboratively with Tangata whenua and stakeholders.
• Are intent on changing our culture and processes.
• Believe in transparency.
• Will provide information, education and forums to support stakeholder involvement in managing fisheries.
• Will take the time needed to solve complex and “messy” problems.
The New Zealand Fisheries site takes this approach to a new level with:
• Information by region, fishery type, species and stock.
• History and current state of fisheries, and issues to be resolved.
• Tangata whenua and stakeholder forums, by sector, region and topic.
• Sector perspectives and organisations.
• News, events and resources.
Key learning points:
1. User centred government is cultural, not technological, and requires leadership and a safe environment to grow in.
2. Technology can provide a lot of useful tools and symbolism before staff and stakeholders necessarily embrace it.
3. The fisheries plans initiative demonstrates a major culture shift at the Ministry of Fisheries towards collaborative working on a national and multi-sector scale.
http://richmedia.govis.org.nz/govis/viewer/?peid=1db65d95-6f52-436c-b704-ad60aa24266a
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