User-Centred Government - More than meets the eye
A new collaborative intranet, from start to user-testing, launch and beyond....
Presenter(s): Ryan Kennedy - Ministry of Research, Science & Technology
Air Date: 5/22/2009
Length: 40 Minutes 47 Seconds
GOVIS 2009 - Civic 2 , Day 3, 2.15pm Session
In late 2006 I began planning a new collaborative Intranet for the Ministry of Research, Science & Technology. It would replace our existing static Intranet, with its one central author and archaic news facility.
Two years and much hard work later, the site was user-tested and launched. It features discussion forums, news lists, wikis, blogs, distributed authoring, email alerts, project workspaces, colleague updates, task lists and integration with our new document management system.
How did users respond to these features? Was it all too much? Join me on an inspiring journey of discovery and find out the answers to these questions and more.
Key learning points:
1. Using a limited budget to create a great Intranet.
2. Content editing importance and techniques.
3. Incorporating usability testing into ongoing management.
http://richmedia.govis.org.nz/govis/viewer/?peid=925c4863-c203-4fe7-8fd9-2dd672b114a8
The JW WMV Player is licensed under a Creative Commons License.