Sarah Heal

Using Information Design to build adoption
Presenter(s): Sarah Heal, Information Leadership Consultant
Air Date: 5/20/2009
Length: 40 Minutes 19 Seconds

GOVIS - Civic 2 - Day 1 - 2.15pm Session

This session will draw on a number of case study examples and substantial experience of ILC in the area of Change Management, and provide attendees with practical guidance on how to deploy the various information assets typically available in information and records management systems from the well known: classification, metadata etc. to the less well known – wikis, folksonomy and more.

Key learning points:
1. Change design - How to integrate change management with every step of your project in ways that make a difference.
2. Project Design - Pragmatic ways of positioning your information management project as a business project that has ownership and support.
3. Information design - About the information design assets that make a difference and how to build these to turbo-charge user adoption.

http://richmedia.govis.org.nz/govis/viewer/?peid=db174d10-e513-44e9-b7b0-7fc50fdbe3f7

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